About Us, and what we do.

A dedicated server is an enterprise-grade physical server used to host the applications and services of a single hosting client. These are remote servers that are entirely dedicated to an individual, organization or application. They are deployed, hosted, and managed by a dedicated hosting, cloud or managed service provider. With dedicated servers, you get the capability to go far beyond the resource limitations of shared hosting, with the ability to upgrade your server anytime.

There is a wide variety of dedicated servers available, and the best solution depends on your specific business requirements. Our dedicated server configurations are specially adapted to suit a wide range of professional uses. Depending on your needs, you can opt for more RAM, more storage space, or a faster processor. Cloud VPS Hosts dedicated servers also stand out because of their bandwidth capacity and associated services. You can also use our anti-DDoS solution that is adapted for gaming — and our private network (vRack) can be used to connect your dedicated server to your infrastructure, or even hardware RAID. Choose a configuration that best suits your needs.

The top five dedicated server use cases are:

• Dedicated high performance
• Better security
• Greater reliability
• Custom configuration
• High availability & monitoring

Yes. All our Servers and Webspace Packages are provided with a DDoS Protection by default. Our customers don't have to take any actions in order to benefit from it - the Cloud VPS Hosts DDoS Protection is activated for all of our customers automatically and free of charge. We work continuously on further improving so our protection system can repel many different attacks. However, like any other DDoS protection, our protection system cannot provide a guarantee that any DDoS attack imaginable will be repelled.

We offer an Affiliate Program at Commission Junction and Awin (for Germany). You can earn up to €150 for every new customer you refer to us. Currently we do not offer any other internal referral program with free months or financial rewards credited directly to your Cloud VPS Hosts customer account.

We try to set up your order as quickly as possible, but it depends on the payment method and the software image chosen. Choosing Credit Card or PayPal let us start provisioning instantly. VPS, Virtual Dedicated Servers and Webspace plans are usually set up within minutes, but it may take up to 3 hours in case of some software images. The setup of Dedicated Servers can take up to 48 hours (on workdays), depending on your individual configuration and hardware availability. Choosing "Fast-track Setup" Add-On will fast track your provisioning process especially if manual assembly is required. Please note: No matter which product you purchase, the setup process will only start after we receive the initial payment from you.

Should you have any pre-sales inquiry about our products or if you face an issue with your Cloud VPS Hosts server, you can contact our Customer Support via e-mail, Skype and phone. We are available 24*7. We do also offer live chat support.

We offer different payment methods depending on the currency. For all payment methods other than Credit Card, the first payment after you have submitted an order has to be done manually. Please use the payment information provided after the order process. Once you have your access to Customer Control Panel, you can manage your payment methods and send manual payments in a convenient way.